If you're not sure how to do so, contact your network admin or router manufacturer for assistance. If you have two or more network connections indicated by multiple IP Addresses or IPv4 Addresses (as demonstrated below), then you must disable one. Make note of the IP Address or IPv4 Address. You should receive information about your computer's network connection. You may have to scroll up to see all of the information. In Windows 8.1 and Windows 10, there is a windows flag icon.ī. Right-click the screen and then left-click Command Prompt. FirefoxIn the pop-up window, select Save File.Next, from the upper-right of the FireFox browser window, select the downloads arrow and then select the version you want to uninstall, and then select Next.Follow through the remaining screens and when prompted, restart your computer.After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process.Windows 8, 8.1, or 10 - Check the computer's network connectionsĪ. On the computer, move your mouse to the lower left corner of the desktop. Try some of the other troubleshooting options provided in this article.Older versions of these add-ins are known to cause problems with Office 2016 or Office 2013 applications.If this didn't resolve your issue, click the next header, below. If all add-ins are unchecked and you still can’t open your Office application, the problem isn't related to add-ins. If there was another Add-ins option in the Manage list, such as COM Add-ins, repeat this process for those add-ins as well. If there isn’t a newer version or if you don’t need to use the add-in you can leave it unchecked or remove it from your PC.If the Office app doesn't start, repeat the steps to uncheck the other add-ins one by one. We recommend you visit the company website for the add-in to check for an updated version you can install. Uncheck these add-ins first if they are in your list: Abbyy FineReader, PowerWord and Dragon Naturally Speaking.Restart the application (not in Safe Mode this time).If the Office app starts, there’s a problem with the add-in you unchecked.
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